Privacy Policy
This policy covers how we collect and use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
1.4 In this policy, “we”, “us” and “our” refer to The Original Old School Ski Company (OOSC or OOSC Clothing or OOSC Clothing Ltd), https://oosc-clothing.com.
2. How we use your personal data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases of the processing.
2.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent, and legitimate interests in order for us to contact you back with regards your enquiry into our goods and services.
2.4 We may process information contained in any offer promotion you submit to us regarding goods and/or services (“offer data”). The offer data data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent upon submission of your email address and/or other contacts through website pop-up forms.
2.5 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business, and providing you with the goods and/or services requested.
2.6 We may process information contained in any email database subscription you submit to us regarding goods and/or services, and marketing and sales of those goods and/or services ("email subscriber data"). The email subscriber data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The source and controller of this data is Klayvio. The legal basis for this processing is consent from you when signing up, and/or upon submission of your email address through the sales contract between you and us.
2.7 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.8 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.9 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.10 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
3. Retaining and deleting personal data
3.1 This Section 3 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
3.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3.3 We will retain your personal data as follows:
(a) Usage data will be retained for a minimum period of 24 months following the first session tracking by Google Analytics, and for a maximum period of 36 months following the first session tracking by Google Analytics.
(b) Enquiry data will be retained for a minimum period of 24 months following the submitted enquiry, and for a maximum period of 36 months following the submitted enquiry.
(c) Transaction data will be retained for a minimum period of 12 months following the transaction, and for a maximum period of 24 months following the transaction.
(d) Email subscriber data will be retained for a minimum period of 5 years following your subscription to the database, and for a maximum period of 10 years following your subscription to the database.
3.4 Notwithstanding the other provisions of this Section 3, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
4. Amendments
4.1 We may update this policy from time to time by publishing a new version on our website.
4.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
4.3 We may notify you of changes to this policy by email.
5. Your rights
5.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
(b) for any additional requests of personal information following the first initial request, the payment of a fee (currently fixed at GBP 20).
5.2 We may withhold personal information that you request to the extent permitted by law.
5.3 You may instruct us at any time not to process your personal information for marketing purposes.
5.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
6. About cookies
6.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
6.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
6.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
7. Cookies that we use
7.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website, including anti-spam measures. The cookies used for this purpose are: PHPSESSID, apbct_cookies_test, apbct_timestamp, apbct_visible_fields
apbct_visible_fields_count, ct_checkjs, ct_cookies_test, ct_fkp_timestamp, ct_pointer_data, ct_ps_timestamp, ct_timestamp, ct_timezone ;
(b) status – we use cookies to help us to determine if you are logged into our website. The cookies used for this purpose are: __smToken;
(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you (cookies used for this purpose are: __smVID;
(d) analysis – we use cookies [to help us to analyse the use and performance of our website and services The cookies used for this purpose are: apbct_page_hits, apbct_site_landing_ts.
8. Cookies used by our service providers
8.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
8.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: _ga, _gat, _gid.
9. Managing cookies
9.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
9.2 Blocking all cookies will have a negative impact upon the usability of many websites.
9.3 If you block cookies, you will not be able to use all the features on our website.
10. Our details
10.1 This website is owned and operated by The Original Old School Ski Company (OOSC / OOSC Clothing Ltd).
10.2 We are registered in England and Wales under registration number 09468491, and our registered office is at Whittington Hall, Whittington Road, Worcester, WR5 2ZX, UK.
10.3 Our principal place of business is at Whittington Hall, Whittington Road, Worcester, WR5 2ZX, UK.
10.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by email, using the email address published on our website from time to time.
11. SMS
By consenting to SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any help you can also contact our customer service team.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.